Ask Our Vet

The "Ask Our Vet" section aims to answer any questions you may have about your pet's health.

Each month we'll award R500 to one lucky winner as 'Question of the Month', which we will choose based on the originality and usefulness of the question. We will publish the winning question and answer on this page every month.

Please Note: ‘Ask Our Vet’ section is specifically designed to answer queries/questions related to pet health and their conditions. For any query related to customer support or services, please email us at

Question of the Month

shirley ann

Hi. Tottles is very active for her age and weight (gave her a good home when friends went overseas) for the last 3 or 4 days she has been walking with her head down and isn’t as active as usual. she is eating well. I checked her paws and teeth and pressed her muscles to see if she seemed sore, but nothing seems wrong there. Any advise?? Thank you

Our vet answers

Hi Shirley Ann, Sorry for the delay in response. Tottles may have a sore neck. It would be best to get her to her veterinarian for a full check if she is still showing this behaviour. Being a Dachshund, there is a worry of disc problems in their backs, which could be causing the problem. Otherwise she may have sore joints from arthritis. With a full clinical exam your vet will be able to assist.  I hope Tottles feels better soon! 

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Dogs & Puppies


Is it safe to give her A Nexgard capsule being pregnant?

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sherwin harry

Greetings. Thank you for this amazing opportunity to seek help via your site. I would like some of your insight with regards to my 4 year old labrador Leo, Leo is a very high energy lab with a great appetite however I feel he is very ribby for a lab. I have tried various different brands of food and still he seems to be very thin around his ribs. (Jock, montego, grandeur just to name a few.) Please advise me as to what could be the problem with leo as we have even cut down his play time thinking that he is exercising to much which I initially thought was the cause. Thank you

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joel mokoka

What powder medication should I use to kill fleas on a dog

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Good day I just wan to find out what we can use for our baby? She is 16 months old and a very happy doggy. Since Saturday her eye was teary Sunday it was closed completely shut. It looks like she is in alot of pain as she is also not eating. I think the other dog might of bit her in the eye (bite marks next to eye). What can we apply to her eye to soothe the pain and heal it? Thank you

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