Ask Our Vet

The "Ask Our Vet" section aims to answer any questions you may have about your pet's health.

Each month we'll award R500 to one lucky winner as 'Question of the Month', which we will choose based on the originality and usefulness of the question. We will publish the winning question and answer on this page every month.

Please Note: ‘Ask Our Vet’ section is specifically designed to answer queries/questions related to pet health and their conditions. For any query related to customer support or services, please email us at

Question of the Month

shirley ann

Hi. Tottles is very active for her age and weight (gave her a good home when friends went overseas) for the last 3 or 4 days she has been walking with her head down and isn’t as active as usual. she is eating well. I checked her paws and teeth and pressed her muscles to see if she seemed sore, but nothing seems wrong there. Any advise?? Thank you

Our vet answers

Hi Shirley Ann, Sorry for the delay in response. Tottles may have a sore neck. It would be best to get her to her veterinarian for a full check if she is still showing this behaviour. Being a Dachshund, there is a worry of disc problems in their backs, which could be causing the problem. Otherwise she may have sore joints from arthritis. With a full clinical exam your vet will be able to assist.  I hope Tottles feels better soon! 

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  • Dogs & Puppies
  • Cats & Kittens
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Dogs & Puppies

liesbeth schouteden

Hello. My cat ate a Bravecto dog pill 10-20 kg’s as my son didn’t pack it away....what will happen to my cat?? Do I have to be concerned?

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Is it possible to purchase Ivermectin 1% (intermectin injectable) - it has really helped our German Shepherd with recuring mite infections in his ears. We use Cleanear and Otisol but since he had his first injection of ivermectin he is much improved. We live in Zimbabwe and we are unable to get the Ivermectin. Hope you can help

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Middag, My boerboel skud heeltyd sy kop so asof sy ore seer is, kan ek iets gebruik vir dit bly op plaas so kan dalk myte wees, ek het nou nexguard bestel vir fleas and tick sal dit voldoende wees.

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Greetings, I trust that you are well. I have purchased an order on the 15/04/2019 with Budget pet Supplies of which I have given my three dogs the Bravecto Spot on as per the weight of each one of them. Given them the spot on and its a week now and they continue to itch themselves. They have been on the Bravecto tabs of which I put them on the spot on after their 3 months depleted and its the first time I am seeing them itch so much and all three of them are itching Please help

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Hi There. firstly i apologize for listing our bird under the dog and puppy category - the option for birds does not come up :( Iqra is an african grey aged 10 months. i have a huge concern that his/her feathers are coming off around his/her neck. to the extent that it looks like a wound (there is no blood). I have been advised to get Medpet Premolt 5 but not quite sure whether this will help. Please can you tell me why this is happening and what is on the market which i can use to help iqra? He is looking quite undernourished and his tail is looking withered. Pleaseee help.... Thank you in advance

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Cats & Kittens


Our tabby Seth got a vomiting problem for years. Got 2 scans & the camera to see whats wrong in his tummy area. Tried lots of medications & treatments, nothing seems to clear up the problem. Change Vets recently, he changed his diet to only Hills i/d and prescribes Meditrich tablets 1 every 12 hours. Nearly two weeks with no vomiting at all! Will Seth be on this tablets every day from now on? I’ve got pigeons in our garden that got this crop canker problem sometimes, I see you can give Meditrich to them as well, if so, do I give a whole tablet to the pigeon, will this help if they don’t want to eat anymore? Please help?

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What does natural mean on a food label?

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How should I change my cat’s diet?

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My kitty is very underweight. She is quite normal but shakes a lot. She never plays or purrs, she’s very obedient. The other cat is completely different. He is very active and healthy. Darts all the time. I really don’t understand what is going on in here. Can you help me?

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Can I give treats to my overweight cat?

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The answers or information contained on this site are for informational purposes only. The materials in this web site are in no way intended to replace the professional care, advice, diagnosis or treatment of a veterinary surgeon. The web site does not have answers to all problems. Answers to specific problems may not apply to everyone. Consult your veterinarian for any problem your pet has. Under no circumstances shall BudgetPetSupplies or any of its associates be liable for any damages resulting from the use of the service or the information contained therein. Please refer to our terms and conditions.

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